Customer Relationship Management (CRM) Solution for Enterprise-Scale Customer Engagement
Designed and developed for a major software giant, this comprehensive CRM product enables organizations to manage customer interactions, sales pipelines, and service processes at scale. It supports seamless collaboration across teams, enhances customer insights, and drives business growth through effective relationship management.
Technology Used
Common Business Object Mode
Built on the Jasmine-ii object-oriented database, this model forms the foundation for seamless exchange of business objects within and outside the CRM application.
Comprehensive CRM Capabilities
Includes robust lead management, customer management, call tracking, campaign management, and more—designed to streamline and enhance customer relationship workflows.
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