Customer Support System

Solution We Delivered

Customer Support System for Accurate Cost Estimation and Supplier Negotiation

This PC-based software system is built for manufacturing organizations to maintain precise cost estimates for parts and assemblies of machines. It supports procurement teams by providing reliable data used during supplier negotiations and ensures competitive pricing through cost-efficient quotations. By streamlining the estimation process, the system helps minimize production costs and enhances decision-making in the sourcing lifecycle.

Technology Used

Visual Studio 6.0 ASP Oracle Microsoft Access Databases
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What we did

Change Request Management & Reporting

Easily submit new change requests and generate actionable reports to track support activities and system updates.

Reference Data Maintenance

Manage lookup values and maintain reference tables with an intuitive interface designed for administrative efficiency and accuracy.

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