Professional Services Automation

Solution We Delivered

Professional Services Automation Solution for Streamlined Service Delivery and Executive Control


This solution automates the process of responding to and fulfilling customer service requests, enhancing efficiency across pre-sales and order fulfillment stages. It also equips executives with tools for effective oversight and control, ensuring transparent management of service operations. By integrating these functions, it helps organizations deliver high-quality services while maintaining strong governance and operational visibility.

Technology Used

Microsoft .NET (C#, ASP.NET, VB.NET) 2008) Microsoft SQL Server 2005
Professional-Services
Professional-Services2
What we did

Project & SOW Management

Easily generate Statements of Work (SOW) for assigned projects to define scope and expectations clearly.

Time & Expense Tracking

Manage timesheets and expenses efficiently for engineers assigned to projects, ensuring accurate billing and resource allocation.

Pre-Sales Support

Streamline pre-sales activities including managing sales opportunities, quote review and approval, order creation, execution, and resource identification.

Order & Purchase Order Fulfillment

Handle seamless order execution and purchase order (PO) fulfillment to keep projects moving smoothly.

Subcontractor Management

Manage subcontractors by generating and executing orders for billed hours and invoicing, simplifying third-party resource tracking and payments.

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