Retail & eCommerce

Our Expertise

We help retailers and commerce platforms build scalable, omnichannel experiences that enhance customer engagement and operational efficiency. From B2C to B2B marketplaces, our solutions support personalization, automation, and modern commerce architectures to drive growth and innovation.

Digital Commerce Platforms

  • B2C, B2B, and marketplace solutions with personalized shopping experiences and multi-vendor support

Product & Catalog Management

  • Custom product configurators, centralized catalog systems, and real-time inventory synchronization

Order & Fulfillment Systems

  • Order lifecycle management, returns processing, and integrated logistics workflows

Customer Engagement & Support

  • Omnichannel interfaces, loyalty programs, chatbots, and AI-driven support tools

Sales & Partner Enablement

  • Distributor portals, sales tracking, and mobile salesforce tools for field enablement

Platform Modernization & Integration

  • SAP Hybris, ERP, CRM, and payment gateway integrations; headless and composable architecture readiness

Shopper interacting with a personalized product recommendation screen
Increased sales, smarter inventory management, and elevated customer satisfaction.
Digital Retail: Scaling Smarter, Selling Faster
of consumers are more likely to buy from brands that offer personalized experiences .
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of retailers are investing in supply chain automation and real-time inventory tracking.
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projected global eCommerce market size by 2026 (Statista).
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Graph showcasing trends in mobile commerce and digital sales channels
Industry Trends and Statistics
01
Personalized Commerce Experiences

AI and real-time data are enabling tailored product recommendations, promotions, and customer journeys across channels.

02
Composable & Headless Architectures

Retailers are shifting to modular platforms that offer agility, faster rollout of features, and omnichannel consistency.

03
Omnichannel Order & Fulfillment

Seamless integration of online and offline channels is essential—driving investments in unified inventory, delivery tracking, and return systems.

04
Supply Chain Resilience

Retailers are digitizing supply chains for better forecasting, inventory optimization, and vendor collaboration.

05
Customer Service Automation

Conversational AI, self-service portals, and chatbot support are elevating customer satisfaction while reducing operational costs.

Case Studies

Explore how NetWeb has helped retailers and digital commerce platforms scale their operations, personalize customer journeys, and optimize supply chains—delivering agile, intelligent solutions that drive growth across B2C, B2B, and marketplace ecosystems.

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